New York State Department of Labor

The Division of Employment Services at the New York State Department of Labor assists and prepares the general public in obtaining and retaining suitable employment. They also assist businesses in securing a qualified workforce.

Ben Callaway, '07, worked with the Division in the summer of 2007 as they explore ways to reach customers and staff within a 10-county region via videoconferencing, webcasts, podcasts, and other means using technology. The goal of the project is to present effective, interactive employment-related workshops to clients at many of the Department's One-Stop Career Centers from one location. This will allow the Department to provide necessary services to customers in the face of staffing reductions and budget constraints. It will also allow the Department's most effective communicators and presenters to have regional impact as opposed to effecting only a local office.